About Us
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Company Overview
Silaris is a pure “customer centric digital BPO” specialized in providing end to end solutions for Customer Interaction Centre (CIC).
Established in 2011, our digital solutioning has helped us to carve out a niche for BFSI vertical in India. Our business philosophy is focused on “Service and Customer Delight” by providing quality service in keeping with the philosophies and culture of our customers with better cost efficiency.
Silaris service offerings are backed by digital solution tailor made basis our industry experience supported with artificial intelligence, speech analytics and Robotics.
Our vision is to be a no 1 Digital BPO in BFSI vertical in India
We believe in Value Creation
- Secure over 25,000 families and sell over 130 million of Term Insurance in month
- Help over 10,000 customers with a health insurance policy
- Manage over 500 crores of renewal book for our Insurance Customers
- Over 45000 credit card conversations in a month
- We Talk to over 2000 million customers in a month and resolve their concerns
- Email and Tech Support to India`s leading organizations
Our Core Values
We believe in customer delight.
We work with quality and compliance.
We deliver our commitments.
We believe in employee satisfaction and development.