Banking Vertical

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Why our banking customers prefer us?

  • Our service delivery team has an experience of over 16 years in new customer acquisition, cross sell/upsell, portfolio management, product management, customer services & operations of Liability & Asset products at national level for renowned banks in India
  • Using this domain expertise, we have built world class team and processes and set-up cost effective and technologically advanced customer delight centers. Be it in the competitiveness of service or quality or training or business metrics.
  • We inspire a commitment to Information security processes
  • Silaris`s Agility and proven service delivery track record in banking domain
  • We are absolutely sales driven organization and our service delivery numbers speak in itself
  • Over years we have digitally transformed the processes of our customers

Our Solutions

Portfolio - Revenue Products

  • Banc assurance
  • Preapproved Personnel Loans
  • EMI Products
  • Loan On Phone
  • Wallet Insurance

New Customer Acquisition

  • B2B – Credit Cards
  • Digital Acquisition and Lead Generation

Portfolio Management

  • Welcome Calls
  • Activation Calls
  • Spend Management On Credit Cards

Backend Processing

  • Application Processing and Quality Check
  • Card Live Online Sign ups
  • Data Capture & Validation
  • Email / Complaint Management
  • Setting Up Corporate Deployments / E- deployments

Collections

  • Reminder Calls
  • Card Collection Calls
  • Skip Tracing

We Are Proud Of

  • Implementation of Mobile WFH solution in pandemic within 12 hours
  • Over 45,000 credit card conversations in a month
  • 800 million EMI products in a month
  • Successful Corporate Deployment Model