Banking Vertical
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Why our banking customers prefer us?
- Our service delivery team has an experience of over 16 years in new customer acquisition, cross sell/upsell, portfolio management, product management, customer services & operations of Liability & Asset products at national level for renowned banks in India
- Using this domain expertise, we have built world class team and processes and set-up cost effective and technologically advanced customer delight centers. Be it in the competitiveness of service or quality or training or business metrics.
- We inspire a commitment to Information security processes
- Silaris`s Agility and proven service delivery track record in banking domain
- We are absolutely sales driven organization and our service delivery numbers speak in itself
- Over years we have digitally transformed the processes of our customers
Our Solutions
Portfolio - Revenue Products
- Banc assurance
- Preapproved Personnel Loans
- EMI Products
- Loan On Phone
- Wallet Insurance
New Customer Acquisition
- B2B – Credit Cards
- Digital Acquisition and Lead Generation
Portfolio Management
- Welcome Calls
- Activation Calls
- Spend Management On Credit Cards
Backend Processing
- Application Processing and Quality Check
- Card Live Online Sign ups
- Data Capture & Validation
- Email / Complaint Management
- Setting Up Corporate Deployments / E- deployments
Collections
- Reminder Calls
- Card Collection Calls
- Skip Tracing
We Are Proud Of
- Implementation of Mobile WFH solution in pandemic within 12 hours
- Over 45,000 credit card conversations in a month
- 800 million EMI products in a month
- Successful Corporate Deployment Model